Support
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Recent activity by Support-
How do I remove my name from NumberGuru’s people search results?
NumberGuru provides a quick and easy process to allow you to remove your information from our People Search results. Just search our database, select your record, and verify your request to opt out...
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How do I change my payment method on the web?
You can add another credit card, debit card or PayPal account to your NumberGuru account. Once logged in, open the “My Account” page from the menu or the dashboard. Click on “Edit account info” at ...
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How will a NumberGuru charge appear on my credit card bill?
Payment might appear on your bank statement with our toll-free number 1-800-592-7153 as the following: NUMBERGURU*COM NG*NUMBERGURU NG NUMBERGURU.COM NG*NUMBERGURU.COM NUMBERGURU*LLC NG* NumberGu...
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How do I cancel?
Once your account is canceled, you will receive a cancellation confirmation email for your reference. You will still have access to any remaining paid time or to log into your canceled account if y...
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How can I get a refund?
If you are unhappy with our service or the data we provided and would like to request a refund, please email us at support@numberguru.com. We handle all refund requests on a case-by-case basis, bu...
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What payment methods does NumberGuru accept?
NumberGuru accepts U.S. issued Visa, MasterCard, Discover and American Express cards. We also offer PayPal, Google Pay, Apple Pay and Venmo as payment options.
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How can I update my billing information?
You can add another credit card, debit card or PayPal account to your NumberGuru account. Once logged in, open the “My Account” page from the menu or the dashboard. Click on “Edit account info” at ...
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What are Chargebacks?
A chargeback is a payment reversal provided by a bank to the card holder on unauthorized or fraudulent purchase transactions. It is not to be confused with a refund, which is a return of payment b...
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How to cancel app subscription?
Subscribed through Apple Store If you purchased your NumberGuru subscription through the iOS app, your subscription is managed by Apple. Apple requires that you cancel your subscription through y...
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I was billed but don't have an account- Authorizations
When you attempted to sign-up, your card was authorized for the amount of the subscription you selected. When your sign-up did not go through, we did not process this amount as a charge. You may se...